The first-ever SMS in the world was sent on 3rd December 1992 by Neil Papworth, that said, “Merry Christmas.” For the convenience they provide, messaging services have been used for various purposes since then. The 2000s saw the growth of person-to-person (P2P) messaging while the 2010s have seen a surge in the growth of application-to-person (A2P) messaging. Though P2P messaging...
Every industry has experienced major impact since the onset of COVID-19, and telecom industry is no stranger. Undeniably there have been some major disruptions in the telecom space. The industry has seen close to 80% dip in international roaming clearly due to the lack of travel. Similarly, there are other telecom services that have also suffered. But on the bright...
Businesses today must guarantee the continual presence and engagement of their potential client base through all the social media platforms as well as their website. Investment in enhanced business communication has become primary for businesses to successfully sell their products and services. However, social media promotions are no more enough to engage the customers as they are constantly flooded with...
VoIP phone systems are becoming exceptionally popular in the current business world for the ease and savings they offer in business communication. The benefits of these phone systems have been propagated everywhere making traditional telephony nearly redundant. Though VoIP has significantly simplified and upgraded the way business communication takes place today, it brings along with it, critical security concerns for...
We are living in a world where the new generation believes in texting rather than calling up. OTT messaging platforms as well as Short Messaging Service, commonly known as SMS, are the preferred modes of communication and the go-to options for brands to market their products. The humble SMS has several other applications such as the mass distribution of critical...
Irrespective of its size, a company’s phone system is a critical component that demonstrates the ability of the business in delivering seamless services and respond to its target clients. When it comes to phone systems, it is imperative to realize that VoIP technology is currently advancing with each passing day. The technology has revolutionized the way we have been utilizing...
SMS communication has continued to be the go-to option for businesses to stay in touch and drive customer engagement during these unprecedented times. It is one of the most convenient means of communication to get the message across to anyone with a cellular connection. Not to forget, SMS has a wider outreach than OTT or internet-based services, considering it reaches...
Telecom services are vital in the current scenario to keep people connected from their homes. Those working or studying from home during this pandemic have heavily relied on telecom companies to deliver uninterrupted services. The telecom sector effectively rose to the challenge to tackle the surge in service demand and ensure data connectivity to their customers at all times. It...
A significant number of businesses around the world have already switched to VoIP as it ensures great services and features at relatively less costs, reduced expenditure on equipment and support for multiple calls at the same time. The rising adoption of VoIP systems can be attributed to the efficiency, high quality and cost-effectiveness of VoIP. Considering that the business VoIP...
The year 2020 has been an eye-opener for the market as a whole. All the industries have seen paradigmatic changes in the way they operated and generated revenue before health scare as well as the looming economy threat due to this. The wholesale voice business in particular has been in the spot due to the stiff competition with the voice...
